Enquesta de Satisfacció

Enquesta de Satisfacció 2018

Per seguir millorant els nostres serveis necessitem conèixer la teva opinió. Dedica’ns uns minuts a completar aquesta enquesta.

Age:

Sex:

Country:


Rate, according to your level of satisfaction:



1 - OFFICE STAFF

1.1 - Attention received (kindness, behavior):

1.2 - Agility and responsiveness:


2 - SAILOR PERSONNEL

2.1 - Attention received (kindness, behavior):

2.2 - Agility and ability to respond:



3 - PORT SERVICES

3.1 - Woman:

3.2 - Mooring (quality, situation, ease):

3.3 - Petrol station:

3.4 - Surveillance and security:

3.5 - Cleaning and maintenance:

3.6 - Maritime and meteorological information:

3.7 - VHF (attention and response):

3.8 - Wi-Fi:

3.9 - Social networks (web, facebook, etc.):


4 - FACILITIES AND EQUIPMENT

4.1 - Signage:

4-2. Selective collection of waste:

4.3 - Electricity:

4.4 - Water:

4.5 - Changing rooms and sanitary facilities:

4.6 - Swimming pool:

4.7 - Laundry:

4.8 - Social premises:

4.9 - Restaurant:


5 - SPORTS AND SOCIAL AREA


5.1 - SAILING SCHOOL

5.1.1 - Personal:

5.1.2 - Equipment and material:



5.2 - SWIMMING SCHOOL

5.2.1 - Personal:

5.2.2 - Equipment and material:



5.3 - DIVING CLUB

5.3.1 - Personal:

5.3.2 - Equipment and material:



5.4 - HOUSES

5.4.1 - Personal:

5.4.2 - Activities and material:



5.5 - SOCIAL ACTIVITIES

5.5.1 - Talks, workshops, outings, exhibitions, etc.:


6 - QUALIFICACIÓ GENERAL

6.1 - Indica el grau general de satisfacció, segons la teva experiència al Club:

6.2 - Recomanaries el Club a un amic o familiar:


7 - OBSERVACIONS I SUGGERIMENTS


OPTIONAL:

Name and surname:

Vessel:

Telephone:

Email:

The responses will be treated confidentially and will be used solely to improve the service we provide.

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